Accepted payment methods
We accept the following payment methods at checkout:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Currency and pricing
All prices are listed and charged in US dollars (USD). Applicable sales tax is calculated at checkout based on your shipping address. Shipping is free on all orders; see our Shipping policy for details.
When you are charged
Your payment is charged when you place your order. If an item becomes unavailable after you order, we will contact you and refund the unavailable item in full to your original payment method.
Secure checkout
Our checkout is hosted by Shopify and protected with SSL encryption, so your personal and payment information is encrypted while it travels between your browser and our servers. You can confirm this by the padlock icon and “https” in your browser’s address bar.
Payments are processed by PCI DSS-compliant payment providers. We never see or store your full card number; we only see your name, billing and shipping details, order details, and the last four digits of your card.
Payment issues
If your payment is declined, please check your card details and billing address, or contact your bank. For any other payment question, email us at info@castelli-newyork.com
We do not sell or rent your personal information. Learn how we handle your data in our Privacy policy.
Contact Information
Store name: Castelli New York
Company name: Philicom LLC
Business address: 30 North Gould Street, STE 5643, Sheridan, WY 82801, United States
EIN: 32-0850292
Email: info@castelli-newyork.com
Phone: +1 (917) 695-2861
Contact form: Contact page